Returns & Refunds

Please let us know within 48 hours if you find any damage has occurred in transit.

We will replace any item if found to be damaged in transit, please return the goods in their original packaging.  

All items are packed and checked by ourselves and sent out in good condition.

We will replace any damaged items if stock is available or a refund will be given.

Kindly send us your invoice details, images of the damaged product and if possible, a photo of the courier packaging slip, as it may be required for our insurance.

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Please send details to info@whitegoosecollections.co.uk